274 You Are Responsible to Those You Lead – Sarah Nannen
07 Apr 2020

Leadership, Responsibility, Emotions, Potential, Disruption

274 You Are Responsible to Those You Lead – Sarah Nannen

Summary

Whether you are a CEO, parent, community leader, or employee, you influence others. But what does influence look like? Today’s guest takes a counter-intuitive approach and shares why leadership ultimately comes down to responsibility. You will learn how to take greater responsibility for your team by being more vulnerable, caring for yourself, and surrounding yourself with other great leaders.

Sarah Nannen is a keynote speaker, empowerment coach, podcast host , and author of Grief Unveiled: A Widow’s Guide to Navigating Your Journey in Life After Loss. Sarah became a military widow and solo mom in 2014 when an aviation accident claimed her husband’s life. Her journey through grief informs her renegade work with those navigating painful life transitions who seek to live extraordinary lives. She has devoted her career to teaching sustainable well-being and a new paradigm of deep, systemic integration of mind-body healing. Sarah lives in central Illinois with her fiancé, Brad, their four children, and their blue pit bull named Luna.

We’ll explore: 

  • Why having a position of authority is not the same thing as being a leader.
  • The importance of doing your own emotional work as a leader.
  • When Sarah began to realize her leadership potential.
  • The relationship between leadership and co-creation with the audience.
  • Why we need models of well-being.
  • The value of disrupting unhealthy patterns to unlock a whole new way of leading.
  • The call to become a “disruptor.”

Interview Links

SarahNannen.com

Connect with Sarah on Facebook

Connect with Sarah on LinkedIn

Follow Sarah on Instagram

Follow Sarah on Twitter

Resources

The Big Talk Academy Membership

FREE Ebook: 7 Step Formula for Fearless Speaking

Follow Tricia Brouk on Twitter

Follow Tricia Brouk on Instagram

Connect with Tricia Brouk on Facebook

Connect with Tricia Brouk on LinkedIn

Follow The Big Talk on Twitter

TriciaBrouk.com

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273 A Brand is Your DNA – Hap Klopp
31 Mar 2020

Leadership, Team, Influence, Customer Service, Branding

273 A Brand is Your DNA – Hap Klopp

Summary

When you talk about your “brand,” what comes to mind? A logo or website is important, but a brand is much more than that. Today’s guest shares how leadership at The North Face created a culture where the DNA of the company truly became the brand. You’ll learn strategies and be inspired by stories that will help you lead with a culture of customer service and quality. 

Mr. Klopp, who holds a BA and MBA from Stanford University, was the founder of The North Face, where he served as President and CEO for over 20 years. During that time The North Face was honored with many awards for being the best managed company in its industry, including being lauded by Business Week magazine for providing one of the best brands and highest quality products of any company in the United States. Mr. Klopp led The North Face to become one of the largest privately held companies in the San Francisco East Bay.

Adventurer and executive, Hap Klopp, has run numerous companies and spoken around the world on branding, adventuring, leadership, and entrepreneurship. Among other achievements, he is credited with establishing the backpacking industry through the development of The North Face. After selling his highly successful company, he began an international management consulting firm, HK Consulting, with offices in Berkeley, CA and Tokyo, Japan. 

He is the author of the highly acclaimed book on leadership: Conquering the North Face: An Adventure in Leadership, as well as a recently released best-selling book on business in Silicon Valley entitled Almost: 12 Electric Months Chasing a Silicon Valley Dream. Mr. Klopp is a Professor of Innovation and Entrepreneurship at Hult University and also lectures at various graduate business schools including Stanford, the University of California, Carnegie Mellon, and the University of San Francisco.

We’ll explore: 

  • Why manipulation doesn’t work in leadership.
  • A story of remarkable customer service from The North Face.
  • How Hap came to understand his leadership skills.
  • Why a leader doesn’t need to be the smartest person in the room.
  • What a “brand” is: the DNA of the company.
  • The power of storytelling in leadership.
  • How great leaders can stay great leaders.
  • Projects Hap is working on now.

Interview Links

Conquering the North Face by Hap Klopp

Connect with Hap on Facebook

Connect with Hap on LinkedIn

Follow Hap on Twitter

Resources

The Big Talk Academy Membership

FREE Ebook: 7 Step Formula for Fearless Speaking

Follow Tricia Brouk on Twitter

Follow Tricia Brouk on Instagram

Connect with Tricia Brouk on Facebook

Connect with Tricia Brouk on LinkedIn

Follow The Big Talk on Twitter

TriciaBrouk.com

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BONUS How to Stay Healthy & Positive During COVID – 19 – Michael Merritt
29 Mar 2020

COVID-19, NYC, Health, Crisis, Attitude

BONUS How to Stay Healthy & Positive During COVID-19 – Michael Merritt

Summary

The COVID-19 pandemic has engulfed the world, and NYC is the epicenter of the crisis. On this special bonus episode, ER Nurse and playwright Michael Merritt shares his experience on the front lines of the battle. Prepare to be moved and learn how to be safe and healthy during this unprecedented situation.

Michael E. Merritt is a playwright and author who has authored three books. He is currently developing a musical, “Passing by Pixie’s” and an untitled television pilot. He’s passionate about writing pieces that share his unique perspective on life. 

Michael has been an Emergency Room Registered Nurse for over twenty-two years. During his career, Michael has witnessed an extraordinary amount of human pain and suffering. Although he has seen more tragedy than most people will see in their entire lifetime, his message remains clear: that each of us has the freedom and the power within us to rise above life’s misfortunes, and ultimately, to discover the serene beauty in life.

Michael sees his personal and professional experiences to write pieces that give hope and inspiration to the world. In addition to his unique ability to make people laugh, Michael inspires people to see their world differently.

We’ll explore: 

  • What it means for Michael to get up and go to work.
  • Why and how Michael came to New York to work in healthcare.
  • The purpose of a ventilator, and the relationship between the time a patient is on a ventilator and the likelihood they will recover.
  • Precautions you can take such as washing your hands, keeping proper distance, and not touching your face.
  • How Michael is staying positive amidst the crisis.
  • How Michael is going to show up in the world differently as a result of the crisis.

Interview Links

Email Michael

Follow Michael on Instagram

Resources

The Big Talk Membership Community

FREE Ebook: 7 Step Formula for Fearless Speaking

Follow Tricia Brouk on Twitter

Follow Tricia Brouk on Instagram

Connect with Tricia Brouk on Facebook

Connect with Tricia Brouk on LinkedIn

Follow The Big Talk on Twitter

TriciaBrouk.com

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272 Become a Nurturing Leader – Bridget Beyer
24 Mar 2020

Leadership, Nurturing, Relationships, Humor, Communication

272 Become a Nurturing Leader – Bridget Beyer

Summary

How does an effective leader manage relationships and deal with their team members? Today’s guest reveals her approach to influencing people: by becoming a nurturing leader. You’ll learn why this approach is so effective, as well as practical ways to nurture and lead your team.

Bridget Beyer is the Chief Operating Officer of the Beyer Family Automotive Group. She is a licensed attorney in New York and New Jersey, as well as an all-around female entrepreneurial bad ass. Her family’s automotive business has been around since 1914. Since coming on full time in 2001, she, alongside the rest of her family, took the business from one location with seventy employees to five locations with over 200 employees. Yearly net sales went from $50,000,000 to over $200,000,000. Bridget was featured in Oprah magazine and Automotive News for her innovative use of meditation with her staff. She believes to lead you must raise your people up.

We’ll explore: 

  • The importance of a nurturing approach in leadership.
  • Why most people don’t understand the importance of nurturing in leadership.
  • The value of continuous learning and transparency as a leader.
  • How Bridget came to understand her leadership skills.
  • A powerful example of servant leadership from Dennis, one of Bridget’s team members who made a big difference to a customer.
  • Why humor is an important key to Bridget’s speaking style.
  • Why Bridget believes we are not all born leaders.

Interview Links

DriveBeyer.com

Connect with Bridget on Facebook

Connect with Bridget on LinkedIn

Resources

The Big Talk Academy Membership

FREE Ebook: 7 Step Formula for Fearless Speaking

Follow Tricia Brouk on Twitter

Follow Tricia Brouk on Instagram

Connect with Tricia Brouk on Facebook

Connect with Tricia Brouk on LinkedIn

Follow The Big Talk on Twitter

TriciaBrouk.com

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271 Leaders Are Listeners – JJ Ramberg
17 Mar 2020

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Leadership, Vulnerability, Listening, Questions, Relationships

271 Leaders Are Listeners – JJ Ramberg

Summary

By nature of their position, leaders are always communicating, talking, and presenting. Those are important skills, but today’s guest will remind us of another critical skill for leaders: listening. You’ll learn how to ask question, engage, and listen so you can become a more effective leader to those around you.

JJ Ramberg is an entrepreneur, TV host, speaker, and best-selling author. Earlier this year, she and her brother launched Goodpods, an app which lets you follow your smartest, funniest, most curious podcast-loving friends and hosts to see what podcast they’re listening to by episode. This is their second company together. Their first, Goodshop, provides the best online coupons and gives the shopper cashback or a donation to their favorite cause for every purchase. 

For 13 years, JJ hosted Your Business for NBC News, which focused on telling the stories of entrepreneurs and CEOs to find out what works and what doesn’t when you’re trying to grow a successful business.  She is the author of two books: It’s Your Business, and the children’s book The Startup Club.  

JJ has been honored for her work by organizations including the American Women’s Business Association, Self Magazine, and the Association of Women Entrepreneurs and often speaks for organizations ranging from the Vanity Fair Founders Fair to the US Chamber of Commerce. 

JJ received her MBA from Stanford Business School and her BA from Duke University.  She lives in Brooklyn, NY with her husband and three children.  We’ll explore: 

  • What JJ believes people really believe about leadership.
  • Why you must have a clear idea what your company culture is.
  • The dangers of assuming that everyone in your company knows what you know, and the value of having people repeat back to you what you just said for the sake of clarity.
  • How JJ maintains authentic leadership skills while she is telling someone’s story she may not agree with.
  • Why listening and asking questions is such a critical leadership skill.
  • The importance of nurturing good leadership skills in others.

Interview Links

Email JJ

Goodpods.com 

Connect with JJ on LinkedIn

Follow JJ on Twitter

Follow JJ on Instagram

Resources

The Big Talk Membership Community 

FREE Ebook: 7 Step Formula for Fearless Speaking

Follow Tricia Brouk on Twitter

Follow Tricia Brouk on Instagram

Connect with Tricia Brouk on Facebook

Connect with Tricia Brouk on LinkedIn

Follow The Big Talk on Twitter

TriciaBrouk.com

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There is as much value in what the audience has to say as in what the speakers has to say. @jjramberg
As a listener, you must put aside whatever you think might be happening and listen before you speak. @jjramberg
You can’t just have a top-down culture; it’s about hiring the right people and talking about the culture as your company grows. @jjramberg